tic tac MERCEDES-BENZ E-Class SEDAN 2017 W213 Owner's Manual

1-800-FOR-MERCedes (1-800-367-6372)o rC us‐
to mer Service (Canada )on1-800-387-0 100.
Important notice forC alifornia retail bu yers
and lessee sofMercedes-Benz automobiles
Under California la wyou ma ybeentitled toa
re placemen tofyourvehicle or arefund of the
pur chase price or lease price ,ifafter areasona‐
ble number of repair attem ptsM ercedes-Benz
US A,LLCa nd/or its authorized repair or service
fa cilities failto fixo ne or mor esubstantial
defect sorm alfunctions in thev ehicle that are
co veredbyi tsexpress warrant y.
During aperio dof18m onths from originald eliv‐
er yoft hevehicle or akilome ter/milea geread‐
ing of 18,000 miles (29,000 km), whiche ver
occur sfirst ,v ehicle repair is presumed fora
re tail buyer or lessee if one or mor eofthefol‐
lowing occurs:
(1) thes erious defect or damag ecan result in
deadly or serious injur ytothevehicle occu‐
pants while driving AND this defect has
already been repaired at leas ttwice AND Mercedes‑Benz, LL
Chas been informed in
writing of then ecessity of arepair.
(2) thed efect or damage, though less serious
th an (1) abo ve,h as already been repaired at
leas tfour times AND Mercedes‑Benzh as
been informed in writing of then ecessity of
ar epair.
(3) thev ehicle canno tbeusedforl onger than
30 calendar da ysbecause of repair work
re sulting from this or other serious defects
or damage.
Please send your written notic eto:
Mercedes‑BenzU SA,LLC
Cus tomer Assis tance Center
3M ercede sDrive
Montvale, NJ 0764 5-0350
Operating saf ety
&
WARNING Risk of accident duetom al‐
functions or sy stem failures
If yo udon othave thep rescribed service/
maintenanc eworkora nyrequ iredrepairs
car ried out, this could result in malfunctions
or sy stem failures.
#Alw aysh ave thep rescribed service/
maintenanc eworkasw ell anyrequired
re pair scarried out at aqualified spe‐
cialis tworks hop.
&
WARNING Risk offire due toflammable
materials on ho tparts of thee xhaust
sy stem
Flammable material suc hasleaves, grass or
twigs ma yignit eift heyc ome int ocontact
wi th hotp arts of thee xhaust system.
#When driving on unpa vedr oads or off-
ro ad, regular lych eckt he vehicle under‐
side.
22 General no tes

#Remo vetrappe dplants or other flam‐
mable material, in particular.
#If th er eisd amage, consult aqualified
specialis tworks hop immediately.
&
WARNING Risk of accident or injury due
to incor rect modifications on electronic
component part s
Modification toelectronic components, their
softwar eorwiring could impair their function
and/or thef unction of other networ kedc om‐
ponen tparts. In particular ,systems releva nt
to saf etyc ould also be af fected.
As aresult, these ma ynolonger function
proper lyand/or jeopardizet he operating
saf etyoft hevehicle.
#Ne vertamper wit hthe wiring and elec‐
tronic component parts or their soft‐
wa re.
#Yo us hould ha veall workon electrical
and electronic componentsc arried out
at aq ualified specialis tworks hop.
* NO
TEDama getothev ehicle
Damag etothevehicle ma yoccur in thef ol‐
lowing cases:
RThe vehicle becomes grounded, e.g. on a
high curb or an unpa vedr oad.
RThe vehicle is driven toof asto vera n
obs tacle ,e.g. acurb ,speed bump or pot‐
hole.
RAh eavy object strike st he underbody or
parts of thec hassis.
In situations suc hasthis,theb ody ,the
underbody ,chassi sparts ,wheels or tires
coul dbed amaged without thed amag ebeing
visible. Components damaged in this wa y
can unexpectedly fail or ,int he case of an
accident, no longer withs tand thes trai nthey
ar ed esigned to.
If th eu nderbody paneling is damaged, flam‐
mable materials suc hasleaves, grass or
twigs can gather between theu nderbody and
th eu nderbody paneling. If these materials
come int oconta ct wi thhotp arts on the
ex haus tsyst em, they ma ycatc hfire.
#Ha ve thev ehicle checkeda nd repaired
immediatel yataqualified specialist
wo rkshop.
or
#If driving saf etyisi mpaired while con‐
tinuing your journe y,pull over and stop
th ev ehicle immediatel y,paying atten‐
tion toroad and traf ficc onditions ,and
contact aqualified specialis tworks hop.
Declaration of conformity forw ireles svehi‐
cle components
USA: "The wireless devices of this vehicle com‐
ply wit hPart15oft he FCC Rules. Operation is
subject tothef ollowing tw oconditions: 1) These
device smaynotc ause harmful inter fere nce, and
2) These device smusta ccep tany inter fere nce
re ceive d, includin ginter fere nce that ma ycause
undesired operation.C hangesorm odifications
no te xpressly appr ovedbyt he party responsible
fo rc ompliance could void theu ser's authority to
operat ethe equipment."
General no tes 23

your vehicle. This particularly applies towo rkrel‐
ev ant tosaf ety.
Fo rthe following, alw aysh ave your vehicle
ch eckedatana uthorized Mercedes-Benzs ervice
cente r:
RWorkreleva nt tosaf ety
RService and maintenance work
RRepair work
RModifications, ins tallation sand con versions
RWo rkon electronic component parts
Cor rect use of thev ehicle
If yo ur emo veanyw arning sticke rs,y ou or others
could failto recognize cer tain dangers. Lea ve
wa rning sticke rs in position.
Obser vethef ollowing information when driving
yo ur vehicle:
Rthes afet yn otes in this manual
Rthev ehicle tech nica ldata
Rtraf ficr ules and regulations
Rlaws and saf etys tanda rdsp ertainin gto
mo torv ehicles
Problems with your vehicle
If yo us hould experience aproblem wit hyour
ve hicle, particularly one that youb elie vemay
af fect its saf eoperation, weurge youtoc ontact
an au thorized Mercedes-Benz service center
immediately tohave thep roblem diagnosed and
re ctified. If thep roblem is no tresolved to your
satisfaction,p leasediscussthep roblem again
wit hthe authorized Mercedes-Benz service cen‐
te ro r,if necessar y,contact us at one of thef ol‐
lowing addresses.
In theU SA:
Cus tomer Assis tance Center
Mercedes-Benz US A,LLC
3M ercedes Drive
Montvale ,NJ07645-0350
In Canada:
Cu stomer Relation sDepartment
Mercedes-Benz Canada, Inc. 98
Vande rhoof Avenue
To ronto, Ontario M4G 4C9Re porting saf etyd efects
US Ao nly:
The following text is published as requ ired of
manufacturer sunder Title 49, Code of U.S. Fed‐
eral Regulations, Part57 5p ursuant tothe
"National Traf fica nd Mo torV ehicle Saf etyA ct of
19 66".
If yo ub elie vethat your vehicle has adefect
whic hcould cause acrash or could cause injury
or death, yous hould immediatel yinfor mthe
Na tional Highw ayTraf ficS afet yA dmini stra tion
(NHT SA)ina ddition tonotifying Mercedes-Benz
US A,LLC.
If NHT SAreceive ssimilar complaints, it may
open an in vestigation ,and if it finds that as afet y
defect exists in agroup of vehicles, it ma yorder
ar ecall and remedy campaign. Ho wever,NHT SA
canno tbecome in volved in individual problems
between you, your dealer ,orMercedes-Benz
US A,LLC.
General no tes 25

This dataisofane xclusivel ytechnical nature
and can be used to:
RAssi stin de tecting and rectifying malfunc‐
tions and defects.
RAnalyze vehicle functions, e.g. af terana cci‐
dent.
ROptimize vehicle functions.
The dat acanno tbeu sedtotrace thev ehicle's
mo vements.
When your vehicle is serviced, tech nica linforma‐
tio nc an be read from thee vent da tamemory
and malfunction dat amemor y.
Service sinclude, fore xamp le:
RRepair services
RService processes
RWa rrant ycases
The vehicle is read out byemplo yees of the
service networ k(including them anufacturer)
using special diagnostic devices. Youc an obtain
mor einformation there, if required. Af
teram alfunction has been rectified, thei nfor‐
mation is dele tedf romt he malfunction memory
or is continuall yoverw ritten.
When operating thev ehicle, situations ar econ‐
ceivable in whic hthis tech nica ldata, in co nnec‐
tion wit hother information (if necessar y,afte r
consultation wi than authorize dexpe rt), could be
traced toap erson.
Examples include:
RAc cident reports
RDamag etothevehicle
RWi tnes sstatements
Fu rther additional functions that ha vebeen con‐
tractuall yagreed upon wit hthe cus tomer all ow
cer tain vehicle dat atobec onveye dbyt hevehi‐
cle as well. The additional function sinclude, for
ex ample, vehicle location in case of an emer‐
ge ncy.
COMAND/mbrace
If th ev ehicle is equipped wit hCOMAND or
mbrace, additional dat aabout thev ehicle's oper‐
at

ion, theu se of thev ehicle in cer tain situations, and
thel ocation of thev ehicle ma ybecompiled
th ro ugh COMAND or them brace sy stem.
Ad ditional information can be found in them ulti‐
media sy stem section and/or them brace Term s
and Conditions.
Event data recorders
This vehicle is equipped wit hanevent da ta
re corder (EDR). The mai npurpose of an ED Ris
to record, in cer tain crash or near crash-lik esit‐
uations, suc hasanair bag deployment or hitting
ar oad obs tacle ,dataw hichw ill assis tinunder‐
st anding ho wavehicle's sy stems per form ed.
The ED Risdesigned torecor ddatar elated to
ve hicle dynamics and saf etys ystems foras hort
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed torecord
such dataas:
RHowv arious sy stems in your vehicle were
operating;
RWhe ther or no tthe driver and passenger
saf etyb eltsw ereb uckled/fas tened;
RHo wf ar (i fata ll)t he driver wasd epressing
th ea ccelerator and/or brak epedal; and,
General no tes 27

Restra int sy stem
Pr otection byther estraint sy stem
The restra int sy stem includes thef ollowing:
RSeat belt sy stem
RAirbags
RChild restra int sy stem
RChild seat securing sy stem
In thee vent of an accident, ther estraint sy stem
can:
RRe duce ther isk of vehicle occupants coming
int oc ontact wit hparts of thev ehicle interior.
RReduce thef orces towhic hthe vehicle occu‐
pants ar esubjected.
As eat belt can onl yprovide theb estleve lofp ro‐
te ction if it is worncor rectl y.Depending on the
de tected accident situation, Emergency Tension‐
ing Device sand/or airbags supplement thep ro‐
te ction of fere dbyac orrectl yw orns eat belt.
Emer gency Tensioning Device sand/or airbags
ar en otdepl oyed in everyaccident. So
that ther estraint sy stem can pr ovide pr otec‐
tion ,eachv ehicle occupant mus t:
RWith th eseat belt fastened cor rectly
RIn an almos tupright position wi th their back
agains tthe seat backrest
RSit wit htheir feet resting on thef loor ,ifp os‐
sible.
RAlw aysbes ecured in an additional restra int
sy stem suitable forM ercedes-Benz vehicles
if th ey areu nde r5f t(1.50 m) tall.
Ho wever,no sy stem available toda yc an com‐
ple tely eliminat einjuries and fata lities in every
accidents ituation. In particular ,the seat belt
and airbag general lydo no tprotect against
objects penetrating thev ehicle fr om
theo ut
side.
Ar isk of inju rycaused bythea irbag deploying
can also no tbecomple tely ruled out.
Re duce drestraint sy stem pr otection
&
WARNING Risk of injury or deathfrom
modifications tother estraint sy stem
Modification stotherestra int sy stem may
cause it tono longer workas intended.
The restra int sy stem ma ythen no tprotect
th ev ehicle occupants as intended byfailing
in an accident or triggering unexpec tedly ,for
ex ample
#Ne vera lter thep arts of ther estraint
sy stem.
#Ne vertamper wit hthe wiring or any
electronic component parts or their
software.
If it is necessar ytomodifythev ehicle toaccom‐
modat eaperson wit hdisabilities, con tact a
qu alified specialis tworks hop. Mercedes-Benz
re commends that youo nly use seat beltsw hich
ha ve been appr oved specificall yfor your vehicle
by Mercedes-Benz.
RContact aMercedes-Benzs ervice centerfor
de tails.
30
Occupant saf ety

RUSAo nly: Ford etails, con tact ourC ustomer
Assis tance Center on 1-800-FOR-MERCedes
(1‑800‑367‑63 72).
Re stra int sy stem functionality
When thei gnition is switched on, asystems elf-
te st is per form ed, during whic hthe 6
re stra int sy stem warning lam plightsu p. It goes
out no later than afew second safter thev ehicle
is star ted. The components of ther estraint sys‐
te ma rethen functional.
Re stra int sy stem malfunction
RThe 6 restra int sy stem warning lamp
does no tlight up when thei gnition is
switched on.
RThe 6 restra int sy stem warning lamp
lightsupc ontinuousl yorrepeatedly during a
journe y.
&
WARNING Risk of injury orfata linjury
due toam alfunctio nintherestra int sys‐
te m
If th er estraint sy stem is malfunctioning,
re stra int sy stem components ma ybetrig‐
ge redu nintentionall yormight no tbetrig‐
ge redata ll inthee vent of an accident. This
ma yaffect theE mer gency Tensioning Device
or airbag, fore xamp le.
#Have ther estraint sy stem checkeda nd
re paired immediatel yataqualified spe‐
cialis tworks hop.
Fu nction of ther estraint sy stem in an acci‐
dent
Ho wt he restra int sy stem worksisd etermined by
th es eve rity of thei mp act de tected and thet ype
of accidenta nticipated:
RFrontal impact
RRe ar impact
RSid eimp act
RRollover The activation
thre sholds fort he components of
th er estraint sy stem ar edetermined based on
th ee valuatio nofthe sensor values measured at
va rious points in thev ehicle. This process is pre-
em ptiveinn ature. The triggering/deployment of
th ec omponents of ther estraint sy stem should
ta ke place in good time at thes tart of thec olli‐
sion.
Fa ctor swhich can only be seena nd measured
af te rac ollision has occur redc ann otpla yad eci‐
siv erole in air bag deployment, nor do they pro‐
vide an indication of air bag deployment.
The vehicle ma ybedeformed significantl ywith‐
out an air bag being deplo yed. This is thec ase if
onl yparts whic hare re lativel yeasil ydeformed
ar ea ffected and ther ateofv ehicle deceleration
is no thigh. Con versely ,ana ir bag ma ybe
deplo yede vent hough thev ehicle suf fers only
minor deformation. If very rigid vehicle parts
suc hasl ongitudinal member sarehit, fore xam‐
ple, this ma yresult in suf ficiently hig hleve ls of
ve hicle deceleration.
Occupant saf ety 31

Aperso nint he front passenger seat could
th en, fore xamp le, com eintoc ontact wi th
th ev ehicle interior ,especially if thep erson is
sitting tooc lose tothec ockpit.
If th ef ront passenger seat is occupied,
alw ayse nsur ethat:
RThe classification of thep erson in the
front passenger seatisc orrect and the
front passenger airbag is enabled or disa‐
ble dina ccordance wit hthe person in the
front passenger seat.
RThe front passenger seath as been moved
as farb ackasp ossible.
RThe person is seated cor rectl y.
#Ensure ,bothb efor eand during thej our‐
ne y,that thes tatus of thef ront
passenger airbag is cor rect.
PA SSENGER AIR BAGi ndicator lamp
Sy stem self-te st
Whenthei gnition is switched on, asystems elf-
te st is per form ed during whic hthe two
PA SSENGER AIR BAGONa nd OFFi ndicator
lamps light up simultaneousl y.The
status of thef ront passenger airbag is then
displa yed:
RPA SSENGER AIR BAGONl ightsupf or
60 seconds, subsequentl ybothi ndicator
lamps ar eoff(PASSENGER AI RBAG ON and
OFF): thef ront passenger airbag is able to
deplo yintheeve nt of an accident.
RPASSENGER AIR BAGO FFlightsupc ontinu‐
ously: thef ront passenger airbag is disabled.
It will then no tbed eployedint heevent of an
accident.
If th eP ASSENGER AIR BAGONi ndicator lam pis
off, only theP ASSENGER AIR BAGO FFindicator
lam pshows thes tatus of thef ront passenger
airbag. The PASSENGER AIR BAGO FFindicator
lam pm aybe lit continuousl yorbeoff.
If th eP ASSENGER AIR BAGO FFindicator lamp
and the6 restra int sy stem warning lamp
light up simultaneousl y,thef ront passenger seat
ma ynotbe used. Also in this case, do no tins tall
ac hild restra int sy stem on thef ront passenger
seat. Ha vethea utomatic front passenger airbag
shutof fchec keda nd repaired immediatel yata
qu alified specialis tworks hop.
Occupant saf ety 41

#Todeactivate: pressthe& button on the
SmartK eytwice in rapid succession.
The batter ychec klam poft he SmartK ey
fl ashes twic ebrief ly and lightsupo nce.
#To activate: press anybutton on theS mart‐
Ke y.
% When thev ehicle is star tedw itht he Smart‐
Ke yint he stow agec ompartment of thec en‐
te rc onsole (
→pag e129) ,the SmartK ey
functions ar eautom atically activated.
Inserting/re moving the eme rgency key
#Press release knob 1.
Emer gency key2 is pushed out slight ly.
#Pull out emer gency key2 until it en gage s.
% Youc an use thee mer gency keyint his posi‐
tion toattac hthe SmartK eyont oak eyring.
#Press release knob 1again and remo vethe
emer gency key.
#Toinser t:inse rtthee mer gency keya lon g
th ei nside of theS martK eyuntil it enga ges.
#Press release knob 1and press in the
emer gency keyf ullyu ntil it en gage s.
Re placing the SmartK eybattery
&
DANG ER Serious damag etohealth
caused byswallowing batteries
Batteries contain toxic and cor rosiv es ub‐
st ances. Swallowing batte ries ma ycause
serious damag etohealth.
Ther eisar isk offata linjur y.
#Keep batteries out of ther eac hofc hil‐
dren.
#If batteries ar eswallowe d, seek medical
attention immediately.
* ENVIRONMEN
TALN OTEEnvironmental
damage causedbyimproper disposal of
batteries
Bat teries conta in pollutants. It is
illegal todispose of them wit hthe household
ru bbish.
#
Dispose of batteries in an
environmen tallyr esponsibl emanner.
Ta ke dischar gedb atteries toaq ualified
specialis tworks hop or toac ollection
pointf or used batteries.
Opening and closing 57

*NO
TEDama getothet runk lid byobs ta‐
cle sabove thev ehicle
The trunk lid swings upwards when it is
opened.
#Therefore, mak esuret hat ther eiss uffi‐
cient clearance ab ovethet runk lid.
Yo uh ave thef ollowing options toopen thet runk
lid:
#Pull thet runk lid handle.
#Press and hold thep button on the
SmartK ey.
#Pull trunk lid remo teoperating switch 1.
#Vehicles with HANDS-FREE ACCESS: use
yo ur foot to kickb elow theb umper
(
→pag e66).
Ve hicles with trunk lid co nvenience closing:
if an object restricts thet runk lid during the
automatic opening process, theo bstacle de tec‐
tion stops thet runk lid.
Closing thet runk lid
&
WARNING Risk of injury from unsecured
items in thev ehicle
If objects, luggag eorloads ar enotsecured
or no tsecured suf ficientl y,they could slip,
tip ove rorbef lung around and thereb yhit
ve hicle occupants.
Ther eisar isk of inju ry,p articularly in the
ev ent of sudden braking or asudden change
in direction.
#Alw ayss tore object sinsuchaw aythat
th ey canno tbeflung around.
#Befor ethe journe y,secur eobjects, lug‐
ga ge or loads agains tslipping or tipping
ove r.
&
WARNING Risk of becoming trapped
duri ng au tomatic closing of thet runk lid
Pa rtsoft he body could become trapped dur‐
ing automatic closing of thet runk lid. More‐
ove r,people, e.g. children, ma ybestanding
64
Opening and closing

Observethen otes when opening (→pag e63)
and closing (→pag e64)thet runk lid.
% Awarning tone sounds whil ethe trunk lid is
opening or closing.
& WARNING Risk of burn scaused byah ot
ex haus tsystem
The vehicle exhaus tsystemc an become very
hot. If youu se HANDS- FREEACCESS, you
could burn yourself by touchingt heexhaust
sy stem.
#Alw ayse nsur ethat youo nly ma kea
kicking mo vement within thed etection
ra ng eoft he sensors.
*NO
TEDama getothev ehicle caused by
unin tentional lyopening thet runk lid
RWhen using an automatic car wash
RWhen using ahigh pressur ecleaner
#Deactivat eKEYLESS-GO or mak esure
th at theS martK eylocated is at least
10 ft(3 m) away from thev ehicle in
suc hsituations.
When making thek icking mo vement, mak esure
th at youa restanding firm ly on theg round you
could otherwise lose your balance, e.g .onice.
Re quirements:
RThe keyisb ehind thev ehicle.
RStand at leas t12in(30 cm) away from the
ve hicle while per form ing thek icking mo ve‐
ment.
RDo no tcome int ocontact wit hthe bumper
while making thek icking mo vement.
RDo no tcarry out thek icking mo vement too
slowl y.
RThe kicking mo vement mus tbetowards the
ve hicle and bac k.
1Sensordetection range
If se veralc onsecutiv ekickin gmovements are
no ts uccessful, waitte ns econds.
Sy stem borders
The sy stem ma ybeimpaired or ma ynotfunction
if:
RThe area around thes ensor is dirty ,e.g. road
salt.
RThe kickin gmovement is made using apros‐
th etic leg.
Opening and closing 67